Silk ESSENTIALS- Thermal Strengthening Serum

No Refund / No Return Policy

At NOUVÈL BEAUTY COLLECTIVE we take pride in the quality of our services and products. Please note that all sales are final. We do not offer refunds, returns, or exchanges on any products purchased or services rendered.

Once a product has been opened or a service has been completed, it cannot be returned, refunded, or exchanged under any circumstances. We strongly encourage our clients to ask questions prior to purchasing a product or scheduling a service to ensure satisfaction and confidence in your choice.

By completing a purchase or booking a service with us, you acknowledge and agree to this policy.

Shipping Policy

At NOUVÈL BEAUTY COLLECTIVE, we are committed to delivering your products safely and on time. Please review our shipping details below:

• Processing Time: Orders are processed within 1–2 business days after payment is received.
• Standard Shipping: For customers outside our local delivery area, standard shipping typically takes 3–7 business days depending on location.
• Shipping Rates: Shipping costs are calculated at checkout based on order size, weight, and delivery address.
• Tracking: A tracking number will be provided by email once your order has been shipped.
• Delays: Please note that shipping times may vary due to carrier delays, weather, or holidays.

If you have any questions about your order or shipping, please contact us at  ( 203 )-548-9988.